Privacy and trust

Make the privacy promise enforceable.

Trust depends on rules responders can understand and leadership can audit. Set access, use, aggregation, retention, vendor, off-duty collection, breach response, and accountability before collecting wellness information.

Individual wellness information

ProtectedParticipation and personal trendsScreens, symptoms, and referralsClinical and support informationResponder-facing or held by the authorized support role
Enforced boundary

Organizational information

ActionableSchedules, staffing, and workloadService capacity and accessSafely aggregated outcomesNo individual wellness record

The separation belongs in contracts, systems, consent, access controls, vendor agreements, and department policy. Employer wellness information does not automatically receive the same protections as a clinical record.

01

Voluntary participation

No penalty, pressure, or hidden employment consequence for participation or nonparticipation.

02

Purpose limitation

Every field has a written purpose; no secondary employment, disciplinary, investigative, or productivity use.

03

Command separation

Personal wellness data remain outside routine command access. Command receives operating facts and safely aggregated workforce information.

04

Small-cell suppression

Aggregate views use prespecified minimum cohort sizes, time windows, and suppression to reduce reidentification risk.

05

Data minimization

Collect the least data required; justify off-shift collection, retention, processors, and deletion.

06

No automated employment decisions

No fitness-for-duty, assignment, promotion, credentialing, firearm-status, or disciplinary action from wellness data.

07

Responder access and correction

Participants can see their own program data, understand how it was derived, and challenge errors.

08

Joint governance

Labor, counsel, clinical, resiliency, security, and command stakeholders approve the rules before collection.

RoleMay accessMust not access through wellness
Responder

Their own information, how it was derived, available choices, consent status, access history, and correction process.

Other participants’ information or unsupported peer rankings.

Clinician or care provider

Only the information needed for care within the provider’s lawful clinical workflow.

Routine command reporting of diagnoses, notes, medications, referrals, or private trends.

Wellness leader or navigator

The minimum information needed to explain resources, connect the responder, and confirm whether navigation worked.

Covert individual alerts, inferred off-duty behavior, clinical records, or employment decisions.

Administrative office

Only the minimum information required by an established, responder-authorized administrative process.

Biometrics, scores, symptoms, diagnoses, clinical notes, or rationale not required for that process.

Command

Operating conditions it controls, service performance, and organizational outcomes that meet the written reporting rules.

Named participation, nonparticipation, screens, physiology, diagnoses, referrals, utilization, or individual risk labels.

Vendor or processor

The minimum fields and retention period required to provide the contracted function.

Secondary advertising, data sale, unrelated model training, product development, or unapproved combination with other data.

Personal wellness information belongs in the support system.

DisciplineInvestigationPromotionAssignmentCredentialingFirearm statusFitness for dutyProductivity scoringInsurance decisionsCovert surveillance

Use established lawful occupational-health, emergency, and employment processes for their intended purposes. Do not recreate those processes through a voluntary wellness channel.

Legal and implementation reference points

Related guidance

Put the protections inside the operating model.

The department readiness framework shows how governance, measurement, access, physical recovery, leadership action, and outcomes work together.

Open the readiness framework